How Numo protects your information

Numo encrypts your data to protect and guard against unauthorized transactions and access to your personal or financial information. If you suspect that there has been unauthorized activity on your account, please contact us immediately.

Encryption & storage

Your information is encrypted, stored and protected on secure servers, in Canada. This is requried under The Personal Information Protection and Electronic Documents Act (PIPEDA)

Account Protection

If you’ve lost your phone or suspect that it is being used in an unauthorized way, please Contant Us immediately to have the account blocked.

Send Money Safely

Numo's Send Money feature is designed to be used between people who know each other. By selecting a contact, you ensure that you know the receiver. If you Send Money by typing in the Recipient's phone number, you lose this protection.

Security Concerns

If you have any concerns about the security of your account, please Contact Us immediately